Real Consumer Reviews and Ratings
Buxton Bag Reviews and Ratings
Consumer Ratings - Page 2 of 4
Terrible, Terrible, Terrible
8/11/2008 - Tracey of Colorado, USA writes:
This product is horrible! I purchased this bag for my mother, my sister, and myself and it is crap. The leather is weaker than foil paper and the magnetic clasp on the purse holds so well that it rips the leather lining. I studied this product and even have the same phone as the one in the ad but it didn't fit and was an overly expensive mess. Do not buy this product!
update....it's gone back
8/7/2008 - suzie of brighton, uk writes:
UPDATE: Husband ordered me the red one, only when it turned up, it was the brown one! Quite liked it anyway, so decided to keep. Gave it the once over, quality not brilliant but intact. Used it for a couple of days, with no problems, then this morning I happened to notice a small hairline crack in the leather at the front, though oh no, that's gonna get bigger, didn't have time to change my bag as I was running late. Got home a few hours later to find yet another crack, the back of the bag where I'd worn it against a black top was ingrained with dirt, it looked like I'd been dragging along the pavement, had another look over the bag and discovered a huge flaw in the leather on the cellphone holder, don't know how I missed that before. I decided to give the bag a quick clean with a clean damp cloth and guess what, the colour started stripping off before my eyes revealing huge white patches. Obviously the colour is just sprayed on with a gun, and it looked like I'd had the bag for about 10 years. Totally gutted, as it's a brilliant design, but will be seeking out something of better quality, even if it costs a bit more. Sent it back for a full refund.
Poor Quality
8/4/2008 - Lisa of TX, USA writes:
This bag does what it says it will do. It was very organized and held lots of stuff and I knew right where everything was. I will probably buy a bag similiar to this but from another company that's more durable. My zipper broke the second day and a second zipper broke a month later. I still use it with a big safety pin sticking out. I called the company thinking if they had good customer service, they would replace it but since I purchased it another store, they did nothing!!!!!! Very disappointed! Don't buy!!!!
Needs some improvements
8/4/2008 - Joan of Quebec, Canada writes:
I was very excited about this product. Since I had a baby, I needed a bag that would fit over my shoulder. I have to carry the baby car seat with one hand and also carry a purse and a diaper bag on the other. I thought this would be perfect. I like the concept however the bag is flimsy and the leather is very soft. I used to put my wallet in the first compartment but the zippers never stayed put so now my wallet is in the second compartment. The zippers always open!! It isn't sturdy and I was a little disappointed with the strap since I expected it to be made out of leather. It is practical for a woman with babies or young children since your hands are free however the product should be reviewed by the company and make the product sturdier. I spent $30 (it's more expensive in Canada even though the canadian dollar is at par with the US $) and I think the product needs a few improvements.
questionable quality
8/3/2008 - suzie of brighton, uk writes:
I was watching the infomercial with my husband, who was persuaded by the ad that it's great for guys too. I let him order, secretly hoping it would look a bit too effeminate,and that he'd give it straight to me. It arrived promptly, and lost none of his maniless carrying it! I've now found out he's ordered me the red one! I haven't used the bag myself, but I've had a look over it, and think that the quality is rather poor. The leather is extremely thin, and I can see the magnetic clasp becoming divorced from the leather in no time, there were quite a few loose cotton threads, and the zips on the side seem to work their way down fairly freely. The cell phone holder is designed for a clam shell type phone, which my husband doesn't have, so his phone, though secure sticks out of the top of it. I've already noticed a couple of small dig marks in the leather, like someone has dug their fingernails into it, so I guess they'll get bigger quite soon and end up tearing. Also thought the lining was a bit too flimsy, and the the credit card holders are too thin and baggy to do any good. Not that angry as it wasn't an expensive bag...had it been £40 and not £24 I would be furious. Hope the red one's ok!
Its okay but getting worse
7/28/2008 - Melanie of Virginia, USA writes:
Smaller than I thought, yes. A bit flimsy, yes. The nylon strap is a bit uncomfortable, yes. Overall, it's okay. So far my zippers haven't broken but the cheap leather is showing signs of wear as if I'd had it for more than a year! The dye is peeling off around the cell phone pocket and bottom of the bag. It does tend to flop over a lot too. Honestly for the price, I kinda got what I paid for. 19.99 buys you just about nothing these days that are made with quality. I hope that I don't have to post again and say that I had to throw it out!
Poor Customer Service/Poor Advertising
7/24/2008 - Linda of Ohio, usa writes:
I would never buy from this company. After 4 weeks I checked the status of my order and they said it was scheduled to ship at the end of the week. Called at end of following week - a girl said they were on backorder but checked with warehouse and they just got a shipment in and she promised it would go that day. I check today and a guy said no it has not shipped and it is on backorder. I told him cancel my order and I will NEVER NEVER buy from this company again no matter if it was best handbag in the world!
Disappointed Too
7/22/2008 - JoAnn of Illinois, USA writes:
This product is nothing like it was advertised. It is flimsy and your items have a tendency to fall out. I fille it with my wallet, cell phone, a pen and pencily, and other small items. It's too flimsy to carry even the most simple items. I lost a cross pen out of this purse. Oh, and the zipper broke right away. Too costly to replace. What a waste of money.
Don't waste your money
7/17/2008 - Rhonda of Michigan, USA writes:
This seemed like the ideal solution for carrying all my stuff. I originally ordered from Buxton directly but after a month of waiting for shipping I canceled. I ordered from another company for 12.95 and because it was ordered with other catalog items shipping was free. It was shipped and received with 10 days. I was excited to received the bag until I opened the bag. It looked smaller than the infomercial and I didn't think it would hold everything that it stated it would. It was soft but looked cheap. Well, for 12.95 you can't expect high quality. I put my stuff in it from my old purse and noticed that nothing inside the large sections were secure. Over the course of the next few weeks I realized it was not as functional as presented. To find anything in the large section you had to remove other items. Anything placed in the pouches and credit card section were not secured. If the bag fell over everything fell out onto the floor or wherever you placed the bag. Even though I had a standard sized cell phone it was not secured and often slipped through the little pouch. After 3 months the zipper on the back of the bag broke and to replace it would have the cost more than what I paid for the bag. It was than I realized the poor quality the zippers were. I decided to salvage what I could of the bag by strategically placing Velcro dots on the inside pouches and cell phone pouch to help secure what items I placed inside. The base materials are very cheap. The lining on the inside is thin and cheap. The zippers are a joke. Dollar store quality. I use the metal magnetic clasp gently because I know it's attached to very cheap lining. I can probably get it to last through the summer but I have deterred others who ask to see the bag from purchasing it. This bag cannot tolerate any physical jostling or rough handling. Traveling with it would be at your own risk as the zippers do not stay zipped and someone can easily stick their hand right inside the bag. This is not what I expected from Buxton.
Not worth the money!
7/16/2008 - Gina of Ontario, Canada writes:
I've only had my buxton bag for a few months and it's already falling apart. I even bought the more expensive one that is suppose to have better quality leather, but that diddn't help. Also, things seem to fall out all the time. I am definately not happy with this product.
a disappointment
7/15/2008 - tina of nj, united states writes:
I bought this bag because it is relatively small in size but it appeared that it could carry all of my items securely. How wrong I was. First of all the velcro cell phone holder does not securely hold my cell phone. It kept falling out. and the inside part of the bag does not have a zipper, so you have to be very careful or all of your stuff just falls out. there are no slots for any type of cards. and the inside lining is so thin, it ripped within the first week. and the strap cannot be adjusted adequately, therefore, you can not feel secure if you don't hold onto the bag-NO it is not hands free. I have purchased another bag and would NOT recommend buying the buxton bag.
I liked it but bag was too small
7/13/2008 - Carole of Washington, USA writes:
I ordered a red Buxton bag and upgraded to the higher quality leather. It finally arrived and I thought it was well made -- at least mine was. However, when I tried to put all my stuff into it I found it lacking in space. I actually thought it was quite well designed with all kinds of pockets and nooks and crannies. I was terribly disappointed that I couldn't use it so I sent it back and got a refund. However, keep in mind I'm reviewing the upgraded soft calfskin bag and not the standard one. I also didn't actually use it because I have too many items in my purse, so I can't comment on breaking straps or other troubles people seem to have with it.
So - So
7/10/2008 - Deb of MN, USA writes:
I purchased the Buxton Bag because we were going on vacation and wanted to be hands free. Well, it is a little small but worked pretty good for everything that I needed to put in it. Brought it to the beach and it was nice as the sand did not stick to it. Then went to NYC an few weeks ago and brought the Buxton Bag there also, great that it freed up my hands to take pictures. I would recommend this product but don't expect it to be too big, but it is useful.
So Disappointed!
7/5/2008 - Keat of Nevada, USA writes:
I never thought a product from Buxton would be so horribly manufactured. How in the world does this company stay in business? I wish I had read these other stories before purchasing this purse. In concept, it's great..in reality; when first received it looked as though it had been used before because it had marks on it, my zippers also broke off after having it only a few weeks, and it smelled. Buyer BEWARE! Fool me once, shame on me.
Total Disappointment!
7/4/2008 - Denise of South Carolina, United States writes:
I convinced my husband to purchase this bag for me for mother's day. The second day I used it one of the zippers broke. Within a week the magnetic clasp ripped from the bag. When I called to report what had happened I was offered a replacement bag, but opted to return it for a refund - minus the shipping to and from my house. I guess what I find so disappointing is that Buxton has a wonderful reputation. Just expected more.
Piece of Crap
6/26/2008 - Steve of California, USA writes:
I bought this purse for my wife in the middle of April. Here we are at the end of June and the bag is broken. Two zippers broke on it. When I called the company I was told that the bag only had a 30 day warranty. Since it has been longer than 30 days, but no quite 60 days I am out of luck. Do not buy this bag, you are only wasting your money. I wish I would have read the reviews before I bought this piece of crap.
YUCK!
6/24/2008 - Bethany of Ohio, United States writes:
This bag is absolutely HORRID!!! No joke. It was supposed to be a new bag for my moms birthday. Because her other purse was causing her pain. So I bought this bag for her, and it came already opened, the strap was in half and way too short, it smelt HORRIBLE, the stitching wasn't even STITCHING, there were loose strings everywhere. It took a long time to get here then a couple of days. So PLEASE PLEASE PLEASE don't waste your money on this crapola bag. Its NOT worth it. And don't listen to the good reviews. Its NOT true!
poor product
6/22/2008 - marianne of Illinois, united states writes:
my friend purchased one of these. we just went on a trip and she took her bag which she had had about 3 weeks. before the end of our 5 day trip one of the zippers broke and the mesh pockets tore. I had a look at it and, though the leather is soft, it is extremely thin. after seeing the bag I would not consider buying one. definitely not worth any amount of money.
Rip Off
6/22/2008 - Joni of Ohio, USA writes:
The advertisement on TV was very convincing. I needed a bag that would organize better. Delivery took longer than expected. Product arrived in an opened plastic bag. The bag is very cheaply made, smells horrible, and looks like something bought used at a yard sale. Is very small. How disappointing. I threw it away. Please do not waste your money!
